Contact Us

Last Updated: 05 October 2026

Thank you for visiting SOLACEBABE. If you have questions about our products, orders, shipping, returns, payment, privacy or any policy content, please get in touch with our support team.

Company Information Legal Entity: ASHK MEDICAL SERVICES PTY. LTD. Brand Name: SOLACEBABE Registered Address: 194 Varsity Parade, Varsity Lakes QLD 4227, Australia Support Email: sales@solacebabe.com Phone Number: +61 7 5391 1308 Official Website: https://solacebabe.com

Support Hours (AEST, Australian Eastern Standard Time): Monday to Friday: 8:00 – 21:00 Saturday to Sunday: 9:00 – 18:00 We are closed on Australian national public holidays.

Common enquiry types:

  • Order status, tracking number and shipping delay
  • Size guide, fabric and product detail questions
  • Return, refund and exchange requests
  • Payment and Stripe checkout issues
  • Privacy and data requests
  • Wholesale and collaboration enquiries

We aim to reply to all email enquiries within 24 business hours. For urgent matters, you may call our support line during opening hours.